Oscar Munoz, CEO of United Airlines, on the changing industry and customer expectations

Niall_Majury/iStock(WASHINGTON) — United Airlines CEO Oscar Munoz thinks airlines are reaching a breaking point with shrinking seat sizes. “I think we are nearing a point certainly that we can’t do that anymore,” he told ABC News’ Senior Transportation Correspondent David Kerley. Munoz acknowledged having to stay competitive with peers and match many of their moves, …

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